"I set up Keys Counselling in order to connect with women in an impactful way, offering the necessary support to empower them to make positive changes in their lives.
My key areas of experience include (but are not limited to):
- bereavement
- anxiety and depression
- trauma
- relationships and loneliness
- issues related to fertility, pregnancy, birth trauma, miscarriage
- working with young women (13+)
I am based in Sutton (near Ely) where I have a space available for face to face clients. I also work online and via telephone.
I am always working to learn and develop as a counsellor, and take part in regular professional development. I am in on-going supervision to ensure I remain ethical and do the best work I can do with my clients.
I work with women from the age of 13."
We are all able to process feelings and life events when given the right conditions to do so. I believe that, given the right environment, we can all feel empowered. With the right support, we all have the strength to change our lives and to evolve to our full potential. I am integratively trained which means I draw on three main models of counselling: Humanistic, Cognitive Behavioural Therapy and Psychodynamic. My main mode of working is humanistic and I have a person-centred approach to my client work.
Initially, we will discuss your needs in a free 30-minute session - either by phone or video call.
After this, sessions will be 50 minutes at the same time each week, organised so it is convenient for you.
Counselling should be at the right pace for you, and can be long/short term. You know what is best and I will never 'prescribe' sessions. Through unconditional positive regard, empathy and congruence, you will be empowered to process feelings and experiences and make the positive changes you wish to make.
For a standard 50-minute session, the cost is £55.
If you are struggling to finance counselling, I am always open to discussing a concession price so you can access support without creating financial difficulty.
A counsellor's key role is to provide the space to explore your thoughts and feelings, listening to you and helping you to hear your voice as you express your feelings, beliefs and wishes.
A counsellor works to 'understand, be aware of, be sensitive to, and vicariously experience the feelings, thoughts, and experience of [clients]' (merriam.webster.com).
A counsellor will not judge you or harbour ill-feeling against you. The entire, authentic you is welcome in the counselling room. Counsellors use empathy to hold their clients in positive regard, unconditionally.
A counsellor does not rescue, advise or instruct. I believe each person has the ability within themselves to grow. Counselling offers the space to hear your thoughts and feelings and empower change.
E-mail: hello@keys-counselling.co.uk
Telephone: 07525 216867
Please note all calls to this number are directed to a confidential voicemail service. Please leave a message with your details and I will get back to you.
Keys Counselling is not an emergency service. If you are in crisis, here are some organisations that you can reach out to:
Emergency services: 999
Samaritans: 116 123
Campaign Against Living Miserably (CALM): 0800 58 58 58 (5pm to midnight every day)
SOS Suicide of Silence – 0300 1020 505 (8am to midnight every day)
The counselling space in Sutton Ely
"Rachael was the safe space that I really needed. She provides great insight whilst still allowing you to speak and not overpower your thoughts. She is so knowledgeable; sharing techniques, insights, research as needed. She knew my situation so well and each week it felt like picking up a conversation after a moment’s pause, not a whole week. She remembered names and specific things I had said from past sessions. She is so professional but also warm and kind. This was my first time in counselling and she made me feel so safe and empowered."
Anonymous client, face to face, Spring-Summer 2023
"Thank you Rachael for your kind, understanding and friendly approach. I felt very well supported throughout my 25 sessions with Rachael and although I feel very sad to be leaving her, I feel like I am ready to break free from the nest and work out this new world on my own. If I ever feel I need to return to counselling, I will ensure to approach her first!"
Anonymous client, face to face
Summer 2022 - Spring 2023
"Rachael was amazing; I could talk to her with ease and trust her. She listened to me and helped me to think about things in a different way in order to reduce my anxieties. It was fantastic."
Anonymous client, video calls
Spring - Autumn 2021
"Rachael was the first in-person counsellor that I’ve ever been to and I would definitely recommend her! She is approachable, easy to talk to and kind. She listened without judgement and helped me work through a lot of emotions to get to a point where I learned to love and trust myself again. She was also flexible with appointments and other commitments which I truly appreciated. I know that if I need counselling again, that I would go back to Rachael without a doubt."
Anonymous client, face to face
Spring 2022 - Winter 2022
"I was given the space to talk and process my feelings of anxiety. I felt listened to and understood."
Anonymous client, face to face Summer 2023
"I was really nervous about starting counselling, but Rachael made me feel comfortable almost instantly. She stayed with me whilst I got a lot out of my system and helped me see things from new angles. I'd recommend her as a counsellor, she is great."
Anonymous client, phone calls
Summer - Winter 2021
"I was not feeling at all well before my counselling started, but the talking with Rachel was a huge help and it is good to feel that she is there if help is needed again."
Anonymous client, face to face
Winter 2021 - Spring 2022
"I found Rachael very easy to talk to in a comfortable, cosy environment; it was like chatting to a new friend. Rachael listened to me a lot and asked questions in such a way I had to really think about the answer which actually led me to realise that some of the reasons I needed her help were not what I initially went for! It didn’t take many sessions to unravel what I needed to move forward more positively with my life and I know where she is in the future should I need her again."
Anonymous client, face to face
Autumn 2022 - Spring 2023
"I didn't know what to expect from a counselling session and was apprehensive but Rachael made me feel at ease from our first meeting. I felt like I could open up about every and any problem and I wouldn't be judged. During every session I felt Rachael listened and carefully encouraged me to share how I felt. Rachael was accommodating, being flexible to fit appointments around childcare and other commitments. I am very grateful to Rachael for her time, help and support. If I find I need counselling again in the future I would definitely return."
Anonymous client, face to face
Spring - Summer 2022
"Rachael was kind and understanding. She made sure that the sessions were at a time which was convenient and she was mindful of what else had been happening in my week. Rachael was especially good at recalling what I had said; remembering specific people or events I had spoken about. I would recommend Keys Counselling to anyone else looking for a safe and comfortable counselling experience."
Anonymous, video calls
Summer - Autumn 2021
I am trained to work both in person and remotely, and will continue to upskill in order to deliver high quality counselling, wherever you are in the UK.
Online or telephone counselling is experienced in your own home (or any safe, confidential space where you can talk freely) and fits into your day without needing to travel. For many people, this flexibility means they are able to fit it around their every day commitments and enables them to show up in the counselling space each week.
I follow the BACP's ethical guidelines - I work to uphold their philosophies of ethical and impactful counselling, and I am in continuous professional development. My BACP profile can be found here
"The best way out is through" - Robert Frost
"The most courageous act is still to think for yourself. Aloud" - Coco Channel
"I am no bird; and no net ensnares me. I am a free human being with independent will" - Charlotte Bronte